I created a technical support cgi
script loosely based on the “tellParams” fcgi that Mason Hale wrote in 1995. The form page that comes up when you select the link above is used by students in the CyberEd program to submit technical problems to our student support staff. The form data, as well as much of the user’s browser information, is parsed by a call to the modified script. The form page calls a wsf page with the embedded script. Frontier then processes that script, and returns a nice thank you page to the student.
While that happens, Frontier emails a copy of all the data to O’Reilly’s WebBoard product. WebBoard then funnels the email message to an appropriate message board for our student staff to look at! All in all, a very helpful script. Write me if you want to learn more about it.
